If you have any questions or need further assistance regarding our refund policy, please contact our customer service team through our website and social media handles.
The Spice Man uses third-party courier service providers to ensure reliable and efficient Product delivery.
By using our services, you acknowledge and agree that your packages will be shipped using a third-party shipping service selected by The Spice Man.
Shipment Responsibility: Once your package(s) is handed over to the third-party shipping service, they assume responsibility for the transportation of your package(s) from the point of origin to the designated destination.
Delivery Times: The delivery time is 3 – 5 working days from the placement of the order. The delivery time may exceed due to unstable circumstances, including the weather and political instability.
Tracking and Notifications: The tracking number will be provided to you once the package is out for delivery via SMS and email provided by you at the checkout.
It is your responsibility to check for updates and notifications regarding the status of your shipment through the tracking system offered by the third-party shipping service
Returns and Refunds: For Returns and Refunds, check our refund and returns policy.
Modification of Policy: The Spice Man reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.
It is your responsibility to review this policy periodically to stay informed about any updates or revisions.
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